Shipping Policy

We offer free shipping on UK orders over £35 and on orders over €45 to select EU countries. Fast delivery with no customs fees! 

A. SHIPPING COSTS & FREE SHIPPING ELIGIBILITY 

UK: Free shipping on all orders over £35.

Select EU Countries: Free shipping on orders over €45 for the following countries: Netherlands, Germany, Belgium, France, Austria, Denmark, Italy, Luxembourg, Spain.

Other EU Countries: Due to higher shipping costs, orders to other EU countries will incur a shipping fee.

B. DELIVERY TIMES & ORDER PROCESSING 

Order Cut-Off Time: Orders placed by 12:00 PM GMT (Monday-Friday) will be processed within 1-2 business days. Orders placed after this time or on weekends will be processed the following business day.

Note: Orders placed on a Friday may be shipped on a Monday. Orders are not delivered on weekends.

Delivery Times by Region:

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us before 12:00 PM GMT day of placing your order at support@gelblaster.co.uk.

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations up to 12 PM GMT (on the date of order), we can make exceptions which should be on CS staff disposal or order status.

If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service for a replacement or re-delivery. If the parcel has been delivered without you being present, please contact customer service with next steps.

WEBSITE SUPPORT EMAIL + ADDRESS HERE

Web Support: support@gelblaster.co.uk

Gel Blaster EU HQ: 32 Hill Top, London, NW11 6EE.